Privacy Policy 

We are Mother Nature’s Recipes (company registration number 09704174) and we are the data controller for the purposes of the Data Protection Act 1998. This statement discloses the privacy practices and policies for the Mother Nature’s Recipes website. If you have any questions about these practices and policies, please email us at contact@mothernaturesrecipes.com

We consider your personal data to be strictly confidential. The personal information we gather is used to understand your needs and provide you with a better service, and in particular for the following reasons:

 

- Basic personal details (e.g. your name, date of birth).

- Contact details (e.g. your postal address, telephone number, and email address). We may need some of this information to deliver services to you, such as your postal address, and won’t be able to carry out these services if you don’t provide it.

- Payment details (e.g. your credit card details or payment tokens from third party payment providers like PayPal). We use these to process your order, and won’t be able to take payment from you or give refunds if you don’t provide it.


- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided unless you choose to opt out of receiving such emails.


- Occasionally we may use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to make changes to our service and the website according to your interests.

We will also automatically collect personal data when you interact with the Site through your computer, mobile device, or other device. This personal data includes the following:

- Analytics data (e.g. information about app downloads, app and web page histories), which may include data collected from cookies and other types of device identifiers;

The type of sensitive personal data that we may collect from you is as follows:

- Name and job title;
- Birth date;
- Contact information including email address;
- Demographic information such as postcode, preferences and interests;
- Other information relevant to customer surveys and/or offers;
- Medical history;
- Treatment preferences, i.e. the kind of music you would prefer to listen to during your treatment;
- Skincare regime;
- Bodycare regime.

If you would like to be kept up to date with all the new exciting Mother Nature’s Recipes news, you can opt in for our newsletter. All you have to do sign-up via our website.

Your Rights

You can access, update, rectify, and delete your personal data which makes up some of your profile by logging into your account or contacting us here. Keeping your personal data current helps ensure that we can respect your preferences and offer you the goods and services that are most relevant to you.

In accordance with applicable law, you may (i) request access to any personal data we hold about you; (ii) request that it be updated, rectified, deleted or blocked; (iii) request that we delete personal data we hold about you; (iv) request that we restrict our processing of your personal data; and (v) request that we provide you or a third party with a copy of certain personal data about you (that is referred to as the right of  “data portability”). You can also object to any of our uses of your personal data described in this policy, including our marketing activities. 

How We Use Information

We control and process the personal data you provide to us, which we collect from other sources, and which we generate to:

Create your account when you sign up and log you in, which is necessary for us to provide our services to you in accordance with the Terms of Use.

- Operate, maintain, and improve the Site by analyzing how you and our other customers use and interact with it. This is to meet our legitimate business interests in providing the Site and ensuring that it provides the best experience for our customers.

- Validate, facilitate, and prevent fraudulent purchases. This may include processing orders for vouchers and other  services, payment verification, and verifying that vouchers redeemed by customers are valid. This is necessary to meet our contractual commitments to you set out in the Terms of Use

Retention of Personal Data

Regarding personal information we have processed in connection with the supply of our products and services to any customer, we will retain personal information relevant to that supply of products or services for six years from the date of supply and in compliance with our obligations under the EU General Data Protection Regulation (or similar legislation around the world). We may then destroy such files without further notice or liability.

If you do not want to receive Mother Nature’s Recipes emails or newsletters anymore please e-mail contact@mothernaturesrecipes.com. If you would like to change your personal data on our database or you want a copy of the data we hold on file please e-mail contact@mothernaturesrecipes.com. Your data is not publicly available and we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you give us permission for this to happen.

The only exceptions are:
- If we sell our business or part of our business in which case personal data held about you could be transferred but you would be notified and be given the opportunity to have your data removed.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Website Cookies

Our website uses Google Analytics, which sets a small cookie file on your computer browser. This cookie stores no personal information about you and will keep a track of how you browse our website. We use this anonymous information to help us further improve the shopping experience on our website.

Some of the pages on Mothernaturesrecipes.com use content embedded from another website, for example YouTube, you maybe sent cookies from these websites. We don't sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies). We treat your information as sensitive and confidential.

If you continue without changing your settings, we'll assume you are happy to accept all cookies on the Mothernaturesrecipes.com website.